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Showing #news articles:
Jan 24, 2023 | posted by Conner Williams #education #news #smarthub
We want to make it as easy as possible for members to pay their DirectLink bill. Our team would like to make members aware of various third-party online bill pay services that claim you can pay your DirectLink bill through their website. While some of these websites are legitimate, they may...
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Jan 1, 2023 | posted by Jason Nugent #wifi #news #announcements
Your Internet. Supersized. OMNI by DirectLink will soon be distributed to active residential members on a fiber connection. This groundbreaking all in one new service will add an abundance of security, built in WiFi, included network benefits, and state of the art features to your fiber...
Oct 5, 2022 | posted by Conner Williams #company information #news #wifi #internet #outage
We can confirm that we experienced a short system-wide unplanned outage on October 5, 2022 that lasted for about 15 minutes. The issue was resolved quickly and all services have been restored.
Sep 22, 2022 | posted by Conner Williams #events #community #community class #company information #news #canby.com
Watch a recording of the Sept. 22, 2022 internet safety and privacy Community Class below: Class Description: Why do you seem to get ads on social media for things you recently talked about or searched for? Why do some websites want you to enable 'cookies'? How can you better identify...
By Gema de las Heras, Federal Trade Commission
Aug 16, 2022 | posted by Conner Williams #news #scams #education #security #ftc-article #tips
Sorry to burst your bubble. That unexpected text from the Postal Service (USPS), Costco, or The Home Depot telling you about an unclaimed package or a survey you can complete to claim a freebie is NOT from them. It’s a scam. The FTC has seen a spike in reports from people getting text messages...
Aug 11, 2022 | posted by Conner Williams #news #scams #education #security #ftc-article
It’s never a good time to have your utilities shut off. But during the hot summer months, the threat of having no power can be especially miserable: no AC, no refrigerator, not even a fan. Scammers know this and will try to trick you into sending them money to keep your electricity on. But there...
By Oregon Attorney General Ellen Rosenblum
Aug 4, 2022 | posted by Conner Williams #scams #education #security #news
Have you received an email with the subject line "Thank you for your purchase!" that looks like it came from McAfee, a computer security software company? The email claims your account has been “re-approved” and your credit or debit card was charged hundreds of dollars. At the very end of the...
By Alvaro Puig, Federal Trade Commission
Aug 4, 2022 | posted by Conner Williams #news #scams #education #security
Courtesy of the Federal Trade Commission's Consumer Advice Blog Selling stuff online can be a great way to make some extra cash. Craigslist, Facebook Marketplace, and other sites attract a lot of buyers — and scammers. Here are some ways scammers try to cheat you and what to do about it. Fake...
May 31, 2022 | posted by Conner Williams #robocalls #news #scams
The DirectLink Tech Support Team has received several calls from members today, May 31, reporting that they had been called by robocall scammers posing as Amazon. Be on the lookout for calls like these - their goal is to get you to give up your personal or banking information. It's important to...
Jan 19, 2022 | posted by Conner Williams #news #contest
Thank you to everyone that entered the Barrel ‘O Fun contest! We had over 350 people guess the number of candies in the jar, with guesses ranging from less than a hundred to more than 20,000! Once all the candies had been carefully counted up, the total amount came to 2,209. Kris...
By DirectLink Member Services
Jan 13, 2022 | posted by Conner Williams #company information #news
Due to COVID-19 precautions and for the safety of our community and staff, the DirectLink lobbies are temporarily closed. The DirectLink staff remains committed to our members and is available to help. There are many ways to communicate with us outside of a personal visit: Call us at...
Dec 23, 2021 | posted by Conner Williams #news #company information
It's the most wonderful time of the year! The DirectLink offices will be closed tomorrow on Christmas Eve and on New Year's Eve Dec. 31 to give our dedicated staff time with their families. Tech Support remains available at 503.266.8111 in Canby or 503.845.2291 in Mt. Angel, and you can...
Nov 24, 2021 | posted by Conner Williams #ezvideo #tv #news
NBC Sports Network (NBCSN) and ESPN Classic will be discontinued by their network owners on January 1, 2022. NBCSN’s sports coverage will be moved to USA, NBC Broadcast Network, and Peacock. In addition, DIY Network will change its name to Magnolia Network on January 5, 2022. If you have...
Oct 5, 2021 | posted by Conner Williams #ezvideo #tv #news
With autumn here and the shift in seasonal weather continuing, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and IPTV...
Oct 4, 2021 | posted by Conner Williams #ezvideo #news #tv
Effective September 30, 2021, the network that owns NBC Sports Northwest has discontinued the channel as most of its sports coverage has been moved to ROOT Sports. All DirectLink TV subscribers received notice of this channel lineup change in their September 2021 billing statement. Coverage of...
Aug 26, 2021 | posted by Conner Williams #news #tv #ezvideo
Several changes are coming to DirectLink’s EZVideo and IPTV cable services. As previously communicated, the company was in unusual mid-year contract negotiations which affected member rates and channel lineups moving forward. The majority of NBC Sports Northwest’s coverage has moved to ROOT...
Aug 23, 2021 | posted by Conner Williams #news #community #smarthub
All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment. Easily pay your bill on time with AutoPay in your SmartHub account. Visit DirectLink.SmartHub.coop to create a...
Aug 16, 2021 | posted by Conner Williams #scams #education #announcements #news #email
We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image above, do not click on any of the links in the message – this is a scam email. The fake email claims that...
Aug 3, 2021 | posted by Conner Williams #news #events #announcements #company information #community
DirectLink members are the cornerstone of the cooperative, and you deserve to be celebrated. After a hiatus in 2020 due to COVID-related regulations, we're thrilled to announce that Member Appreciation Day is back! This outdoor event has traditionally been held in Mt. Angel to represent the...
Jun 16, 2021 | posted by Conner Williams #news #technology #company information #voice #robocalls
Tired of hearing about your car’s manufacturer warranty nearing expiration when you don’t even have one? How about that offer for a free cruise that’s completely real and not a very obvious scam? Well, we’ve got good news! As in, actual good news, not a scam claiming to have good news. Per...
May 3, 2021 | posted by Conner Williams #news #tv #ezvideo
Great news! You will continue to receive uninterrupted content on AMC, BBC America, WEtv, and IFC and can watch your favorite shows and movies as usual. DirectLink is pleased to announce that successful negotiations were finalized with AMC Networks prior to the contract expiration. Thank...
Apr 29, 2021 | posted by Conner Williams #announcements #news #covid-19 #company information
Per the Governor's mandate, the DirectLink lobbies at both locations will close to the public as of April 30, 2021. We hope to reopen when the county is moved down to a lower level of risk. Despite the closures, we're here for you. There are many other ways to get in touch with us: • Call our...
Apr 26, 2021 | posted by Conner Williams #tv #ezvideo #announcements #news
DirectLink is currently in negotiations with AMC Networks to renew our agreement to continue to offer AMC, BBC America, WE tv, and IFC to our membership. As your local TV provider, DirectLink believes you deserve access to these channels, and we work hard to keep TV prices as low as...
Apr 21, 2021 | posted by Conner Williams #news #announcements #community
DirectLink is proud to serve Canby and Mt. Angel, and we’re excited to give away a gift card to a local business in each community every month! Members that pay their bill on time are automatically entered into a random giveaway for a $50 gift card to a local establishment. To easily pay your...
Apr 8, 2021 | posted by Conner Williams #news #events
With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected...
Feb 18, 2021 | posted by Conner Williams #company information #news #outage
Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation of your patience and...
Feb 14, 2021 | posted by Conner Williams #company information #news #outage
We hope you and your loved ones remain safe during this difficult weather event. Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff. Our outside plant technicians are working to restore and keep the essential service of...
Dec 9, 2020 | posted by Conner Williams #news #announcements #events
We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to hold a Member Appreciation Day like we’ve traditionally done in the past with a block party in Mt. Angel, we wanted to do...
Dec 4, 2020 | posted by Jason Nugent #news #scams
We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...
Dec 3, 2020 | posted by Conner Williams #news #company information
We'd love to hear your thoughts on our print and email newsletters! Complete the short survey below and let us know how you like to receive your DirectLink newsletter. Take the survey here: www.DirectLink.coop/survey
Oct 29, 2020 | posted by Conner Williams #news
Did you know you can donate to local nonprofit organizations simply through your regular shopping trips? Programs like AmazonSmile and Fred Meyer Community Rewards automatically donate to charitable institutions dear to you when shopping as you normally do. AmazonSmile is a separate website run...
Oct 1, 2020 | posted by Conner Williams #announcements #news #company information
When you purchased services from DirectLink, you became a member of a local cooperative that has been serving this community for over 116 years. Communications co-ops like DirectLink provide around 50 million rural Americans with Internet, Video, and Voice services. We are fortunate and grateful...
Jul 22, 2020 | posted by Conner Williams #announcements #technology #news #company information
DirectLink, in collaboration with the City of Canby, is pleased to announce they have received a national Smart Rural Community Grant (SRC) of $5,000 toward the installation of free WiFi access during open hours in three Canby city parks. The organizations have worked closely together over the...
Jun 16, 2020 | posted by Conner Williams #announcements #news #company information
While the COVID-19 situation may have interrupted the school year along with many other facets of our lives, it didn't stop local students from achieving academic excellence and earning scholarships for their future educational endeavors. The Canby Rotary Foundation awarded 26 scholarships...
May 28, 2020 | posted by Conner Williams #covid-19 #technology #ezvideo #tv #company information #news
With the implementation of Oregon’s “Stay Home” order near the end of March, many people are at home to help slow the spread of the novel coronavirus. As such, we have seen a drastic increase in Internet traffic from our members that are working from home, taking care of kids, finding ways to...
By Conner Williams
Apr 23, 2020 | posted by Jason Nugent #covid-19 #news
We could all use a little cheer during these trying times. That’s why DirectLink continues to work to help our local communities. DirectLink purchases tulips from the Mt. Angel Lions Club every year to help fund two $1,000 scholarships for John F. Kennedy High School seniors...
Apr 21, 2020 | posted by Conner Williams #training #covid-19 #news
While school is out during the COVID-19 coronavirus situation, parents may be looking for some online resources to keep their kids engaged and learning. Here are three free resources available that all focus on educational opportunities. 1. Khan Academy offers practice exercises,...
Mar 20, 2020 | posted by Jason Nugent #announcements #news #covid-19
Update: The FCC has extended the Keep Americans Connected pledge timeline through June 30, 2020. DirectLink will do the same. Suspensions or disconnects due to non payment will be delayed until June 30. We will also not call or attempt to collect on past due accounts during this time. --...
Mar 13, 2020 | posted by Jason Nugent #announcements #company information #news #covid-19
Dear DirectLink Members, As the effects of the Coronavirus/COVID-19 continue to emerge throughout Oregon, the DirectLink team wishes to ensure the safety of both the members in the communities we serve and the dedicated DirectLink staff. To best achieve that, we are implementing a few daily...
Mar 2, 2020 | posted by Conner Williams #news #tv #ezvideo
mtvU channel 406 will be removed on both EZVideo and Digital TV (IPTV) services by 5 PM on March 31, 2020. No other MTV channels will be affected in this lineup change. We apologize for any inconvenience this channel adjustment may cause.
Feb 26, 2020 | posted by Conner Williams #news #tv #technology #outage
During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...
Dec 30, 2019 | posted by Conner Williams #news #ezvideo #tv
DirectLink, along with over 700 rural cable television providers nationwide, are working with the National Cable Television Collaborative in negotiations with FOX Corporation to renew our agreement to continue to offer FOX News Channel 45, FOX Business Channel 50, Fox Sports 1 (FS1) Channel...
Nov 20, 2019 | posted by Conner Williams #news
Everyone loves finding great deals on gifts during the holiday shopping season. But sometimes those deals come with an extra price on an unsecured WiFi network or fraudulent website. Be sure to take the following steps to protect your personal information when shopping online during Black Friday...
Sep 17, 2019 | posted by Conner Williams #outage #news
UPDATE AT 2:33pm: PGE is still reporting a power outage in the 97045 ZIP code that is affecting 46 customers. The estimated restoration time for the remaining customers is 4:30PM. 12:47PM: PGE is investigating the cause of power outages in the 97045 and 97004 ZIP codes. The outage is...
Jun 20, 2019 | posted by Conner Williams #news #company information
You and the family are on vacation and want to check in on your house through a virtual security camera system like Google Nest or Ring Doorbell. But what happens if your home’s Internet connection doesn’t have a fast enough upload speed to get that video feed to you? Systems like this...
May 24, 2019 | posted by Conner Williams #news
We have received notice from several members about an individual posing as a DirectLink employee canvassing neighborhoods throughout our service area. This person has reportedly been knocking on doors falsely claiming to be a representative from DirectLink. When...
May 13, 2019 | posted by Conner Williams #scams #news #email
Several of our members have made us aware of a scam email message from a sender posing as DirectLink. The sender name appears as “DirectLink”, but the email address does not match any of our company addresses that we use to communicate with members. The message asks the recipient to...
May 7, 2019 | posted by Conner Williams #scams #news
Be on the lookout for the latest robocall scam that rings once and aims to get people to call the number back. It spoofs caller ID and looks like it's coming from a nearby number, but actually originates outside of the United States, creating the possibility of excessive long distance charges....
Nov 13, 2018 | posted by Conner Williams #news
To say thank you to our members, we'll be giving away tickets to Portland Trail Blazers games throughout the regular basketball season on our Facebook page! Our first random winner was Kathy Phillips, who won tickets to the Oct. 20 game against the San Antonio Spurs. Kathy took her son,...
By Jason Nugent
Oct 2, 2018 | posted by Jason Nugent #news #tv
As of October 1, 2018, KGW will no longer carry estrellaTV (channel 307), the American Spanish-language broadcast network. Quest (channel 320) has been added as its replacement. Quest provides “adventure programming about nature’s greatest dangers, history’s greatest mysteries and man’s greatest...
Mar 13, 2018 | posted by Conner Williams #news
Viacom has announced that all of its network outlets will go dark this Wednesday, March 14 in support of the National School Walkout against gun violence. The blackout will occur from 10 a.m. to 10:17 a.m. and includes all Viacom TV networks along with their digital and social media platforms....
Feb 15, 2018 | posted by Jason Nugent #news #scams
There is a new scam email floating around, and the scammer is attempting to masquerade as DirectLink (or Web-Ster in the example below) in order to gain the confidence of potential victims. DO NOT CLICK on any links within the email or reply to it. Our engineering team is already working on a...
Jan 17, 2018 | posted by Jason Nugent #company information #news
January 11, 2018 - Canby, OR: DirectLink held a celebration to dedicate the new Don Peterson Boardroom to the late Canby Telephone Association (CTA) board member, Don Peterson. Don Peterson, served on the CTA board for 27 years. He was elected to the board in 1988 and served as...
Aug 1, 2017 | posted by Jason Nugent #company information #news
SmartHub delivers enhanced member options, detailed account information, and customized alerts to your computer, tablet or smart phone. SmartHubwill also change the way DirectLink administers eBill and AutoPay. The old electronic bill pay system was deactivated on August 1, 2017. Members...
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