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News Articles

Network Contracts Require Changes to DirectLink TV Services

Aug 26, 2021 | posted by Conner Williams
#news #tv #ezvideo

Several changes are coming to DirectLink’s EZVideo and IPTV cable services. As previously communicated, the company was in unusual mid-year contract negotiations which affected member rates and channel lineups moving forward. The majority of NBC Sports Northwest’s coverage has moved to ROOT...

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July 2021 DirectLink Pay n' Win Gift Card Winners

Pay Your Bill on Time and You Could Win a Gift Card to a Local Business!

Aug 23, 2021 | posted by Conner Williams
#news #community #smarthub

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment.  Easily pay your bill on time with AutoPay in your SmartHub account. Visit DirectLink.SmartHub.coop to create a...

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SCAM ALERT: Fake Email Targeting DirectLink Members' Payment Information

Aug 16, 2021 | posted by Conner Williams
#scams #education #announcements #news #email

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image above, do not click on any of the links in the message – this is a scam email. The fake email claims that...

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Save the Date: DirectLink’s Member Appreciation Day is Back!

Aug 3, 2021 | posted by Conner Williams
#news #events #announcements #company information #community

DirectLink members are the cornerstone of the cooperative, and you deserve to be celebrated. After a hiatus in 2020 due to COVID-related regulations, we're thrilled to announce that Member Appreciation Day is back! This outdoor event has traditionally been held in Mt. Angel to represent the...

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New System Launched to Help Block Unwanted Spam Calls

Jun 16, 2021 | posted by Conner Williams
#news #technology #company information #voice #robocalls

Tired of hearing about your car’s manufacturer warranty nearing expiration when you don’t even have one? How about that offer for a free cruise that’s completely real and not a very obvious scam? Well, we’ve got good news! As in, actual good news, not a scam claiming to have good news. Per...

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UPDATE: DirectLink Reaches Programming Agreement with AMC Networks

May 3, 2021 | posted by Conner Williams
#news #tv #ezvideo

Great news! You will continue to receive uninterrupted content on AMC, BBC America, WEtv, and IFC and can watch your favorite shows and movies as usual. DirectLink is pleased to announce that successful negotiations were finalized with AMC Networks prior to the contract expiration.  Thank...

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DirectLink Offices to Close Again Under New COVID Mandates

Apr 29, 2021 | posted by Conner Williams
#announcements #news #covid-19 #company information

Per the Governor's mandate, the DirectLink lobbies at both locations will close to the public as of April 30, 2021. We hope to reopen when the county is moved down to a lower level of risk. Despite the closures, we're here for you. There are many other ways to get in touch with us: • Call our...

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DirectLink Statement Regarding AMC Networks Negotiations

Apr 26, 2021 | posted by Conner Williams
#tv #ezvideo #announcements #news

DirectLink is currently in negotiations with AMC Networks to renew our agreement to continue to offer AMC, BBC America, WE tv, and IFC to our membership.   As your local TV provider, DirectLink believes you deserve access to these channels, and we work hard to keep TV prices as low as...

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March 2021 Pay & Win Giveaway Winners

Pay your bill on time and you could win a gift card to a local business!

Apr 21, 2021 | posted by Conner Williams
#news #announcements #community

DirectLink is proud to serve Canby and Mt. Angel, and we’re excited to give away a gift card to a local business in each community every month! Members that pay their bill on time are automatically entered into a random giveaway for a $50 gift card to a local establishment.  To easily pay your...

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Protect Your Personal Information Online and In Person

Safely dispose of sensitive documents at Canby’s Shred Day this month

Apr 8, 2021 | posted by Conner Williams
#news #events

With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected...

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DirectLink Network Update Following Severe Winter Weather

Feb 18, 2021 | posted by Conner Williams
#company information #news #outage

Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation of your patience and...

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DirectLink Inclement Weather Update

Feb 14, 2021 | posted by Conner Williams
#company information #news #outage

We hope you and your loved ones remain safe during this difficult weather event.  Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff.  Our outside plant technicians are working to restore and keep the essential service of...

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Congratulations to our Member Pattern BINGO winners!

Dec 9, 2020 | posted by Conner Williams
#news #announcements #events

We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to hold a Member Appreciation Day like we’ve traditionally done in the past with a block party in Mt. Angel, we wanted to do...

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Fake Calls from Apple and Amazon

Dec 4, 2020 | posted by Jason Nugent
#news #scams

We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...

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DirectLink would like to hear your thoughts!

Let us know how you like to receive your DirectLink newsletter

Dec 3, 2020 | posted by Conner Williams
#news #company information

We'd love to hear your thoughts on our print and email newsletters! Complete the short survey below and let us know how you like to receive your DirectLink newsletter.  Take the survey here: www.DirectLink.coop/survey   

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Give to local nonprofits just by shopping!

Oct 29, 2020 | posted by Conner Williams
#news

Did you know you can donate to local nonprofit organizations simply through your regular shopping trips? Programs like AmazonSmile and Fred Meyer Community Rewards automatically donate to charitable institutions dear to you when shopping as you normally do.  AmazonSmile is a separate website run...

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Happy National Cooperative Month!

Oct 1, 2020 | posted by Conner Williams
#announcements #news #company information

When you purchased services from DirectLink, you became a member of a local cooperative that has been serving this community for over 116 years. Communications co-ops like DirectLink provide around 50 million rural Americans with Internet, Video, and Voice services. We are fortunate and grateful...

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City of Canby and DirectLink Offer Free WiFi in Three City Parks

Jul 22, 2020 | posted by Conner Williams
#announcements #technology #news #company information

DirectLink, in collaboration with the City of Canby, is pleased to announce they have received a national Smart Rural Community Grant (SRC) of $5,000 toward the installation of free WiFi access during open hours in three Canby city parks. The organizations have worked closely together over the...

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DirectLink Internet traffic up since Oregon's "Stay Home" order

May 28, 2020 | posted by Conner Williams
#covid-19 #technology #ezvideo #tv #company information #news

With the implementation of Oregon’s “Stay Home” order near the end of March, many people are at home to help slow the spread of the novel coronavirus. As such, we have seen a drastic increase in Internet traffic from our members that are working from home, taking care of kids, finding ways to...

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Flowers Fund Scholarships for Local Students and Bring Fun

By Conner Williams

Apr 23, 2020 | posted by Jason Nugent
#covid-19 #news

We could all use a little cheer during these trying times. That’s why DirectLink continues to work to help our local communities.  DirectLink purchases tulips from the Mt. Angel Lions Club every year to help fund two $1,000 scholarships for John F. Kennedy High School seniors...

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Online learning resources for kids at home

Apr 21, 2020 | posted by Conner Williams
#training #covid-19 #news

While school is out during the COVID-19 coronavirus situation, parents may be looking for some online resources to keep their kids engaged and learning. Here are three free resources available that all focus on educational opportunities.  1. Khan Academy offers practice exercises,...

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DirectLink commits to FCC’s Keep Americans Connected Pledge

Mar 20, 2020 | posted by Jason Nugent
#announcements #news #covid-19

Update: The FCC has extended the Keep Americans Connected pledge timeline through June 30, 2020. DirectLink will do the same. Suspensions or disconnects due to non payment will be delayed until June 30. We will also not call or attempt to collect on past due accounts during this time.  --...

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Coronavirus Press Release

Mar 13, 2020 | posted by Jason Nugent
#announcements #company information #news #covid-19

Dear DirectLink Members, As the effects of the Coronavirus/COVID-19 continue to emerge throughout Oregon, the DirectLink team wishes to ensure the safety of both the members in the communities we serve and the dedicated DirectLink staff. To best achieve that, we are implementing a few daily...

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mtvU channel 406 to be removed from EZVideo, Digital TV

By Conner Williams

Mar 2, 2020 | posted by Conner Williams
#news #tv #ezvideo

mtvU channel 406 will be removed on both EZVideo and Digital TV (IPTV) services by 5 PM on March 31, 2020. No other MTV channels will be affected in this lineup change. We apologize for any inconvenience this channel adjustment may cause. 

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Possible TV outages due to upcoming solar flares

By Conner Williams

Feb 26, 2020 | posted by Conner Williams
#news #tv #technology #outage

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...

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DirectLink Statement Regarding FOX Corporation Negotiations

Dec 30, 2019 | posted by Conner Williams
#news #ezvideo #tv

DirectLink, along with over 700 rural cable television providers nationwide, are working with the National Cable Television Collaborative in negotiations with FOX Corporation to renew our agreement to continue to offer FOX News Channel 45, FOX Business Channel 50, Fox Sports 1 (FS1) Channel...

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Shop safely online this holiday season

By Conner Williams

Nov 20, 2019 | posted by Conner Williams
#news

Everyone loves finding great deals on gifts during the holiday shopping season. But sometimes those deals come with an extra price on an unsecured WiFi network or fraudulent website. Be sure to take the following steps to protect your personal information when shopping online during Black Friday...

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PGE reporting power outages near Oregon City, Beavercreek

By Conner Williams

Sep 17, 2019 | posted by Conner Williams
#outage #news

UPDATE AT 2:33pm: PGE is still reporting a power outage in the 97045 ZIP code that is affecting 46 customers. The estimated restoration time for the remaining customers is 4:30PM. 12:47PM: PGE is investigating the cause of power outages in the 97045 and 97004 ZIP codes. The outage is...

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What is upload speed and why is it important?

By Conner Williams

Jun 20, 2019 | posted by Conner Williams
#news #company information

You and the family are on vacation and want to check in on your house through a virtual security camera system like Google Nest or Ring Doorbell. But what happens if your home’s Internet connection doesn’t have a fast enough upload speed to get that video feed to you? Systems like this...

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Individual canvassing local neighborhoods posing as DirectLink employee

By Conner Williams

May 24, 2019 | posted by Conner Williams
#news

We have received notice from several members about an individual posing as a DirectLink employee canvassing neighborhoods throughout our service area. This person has reportedly been knocking on doors falsely claiming to be a  representative from  DirectLink.    When...

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Be aware of scam email posing as DirectLink

By Conner Williams

May 13, 2019 | posted by Conner Williams
#scams #news #email

Several of our members have made us aware of a scam email message from a sender posing as DirectLink.    The sender name appears as “DirectLink”, but the email address does not match any of our company addresses that we use to communicate with members. The message asks the recipient to...

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Be on the lookout for the "one ring" phone scam

By Conner Williams

May 7, 2019 | posted by Conner Williams
#scams #news

Be on the lookout for the latest robocall scam that rings once and aims to get people to call the number back. It spoofs caller ID and looks like it's coming from a nearby number, but actually originates outside of the United States, creating the possibility of excessive long distance charges....

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Congratulations to our first Blazers tickets giveaway winners!

By Conner Williams

Nov 13, 2018 | posted by Conner Williams
#news

To say thank you to our members, we'll be giving away tickets to Portland Trail Blazers games throughout the regular basketball season on our  Facebook page! Our first random winner was Kathy Phillips, who won tickets to the Oct. 20 game against the San Antonio Spurs. Kathy took her son,...

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KGW discontinues Estrella TV

By Jason Nugent

Oct 2, 2018 | posted by Jason Nugent
#news #tv

As of October 1, 2018, KGW will no longer carry estrellaTV (channel 307), the American Spanish-language broadcast network. Quest (channel 320) has been added as its replacement. Quest provides “adventure programming about nature’s greatest dangers, history’s greatest mysteries and man’s greatest...

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Viewer notice: Viacom announces channel blackout Wednesday for National School Walkout

By Conner Williams

Mar 13, 2018 | posted by Conner Williams
#news

Viacom has announced that all of its network outlets will go dark this Wednesday, March 14 in support of the National School Walkout against gun violence. The blackout will occur from 10 a.m. to 10:17 a.m. and includes all Viacom TV networks along with their digital and social media platforms....

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SCAM ALERT!

By Jason Nugent

Feb 15, 2018 | posted by Jason Nugent
#news #scams

There is a new scam email floating around, and the scammer is attempting to masquerade as DirectLink (or Web-Ster in the example below) in order to gain the confidence of potential victims. DO NOT CLICK on any links within the email or reply to it. Our engineering team is already working on a...

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DirectLink HONORS LATE BOARD MEMBER, DON PETERSON, WITH PORTRAIT AND MEETING ROOM DEDICATION

By Jason Nugent

Jan 17, 2018 | posted by Jason Nugent
#company information #news

January 11, 2018 - Canby, OR:  DirectLink held a celebration to dedicate the new Don Peterson Boardroom to the late Canby Telephone Association (CTA) board member, Don Peterson.  Don Peterson, served on the CTA board for 27 years. He was elected to the board in 1988 and served as...

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Introducing SmartHub

The New DirectLink Online Self-Management System, SmartHub, Arrives in August!

By Jason Nugent

Aug 1, 2017 | posted by Jason Nugent
#company information #news

SmartHub delivers enhanced member options, detailed account information, and customized alerts to your computer, tablet or smart phone. SmartHubwill also change the way DirectLink administers  eBill and AutoPay.   The old electronic bill pay system was deactivated on August 1, 2017. Members...

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