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Coronavirus/COVID-19 Update

Mar 25, 2020 | posted by Jason Nugent
#announcements #news #covid-19

Dear DirectLink Members, Due to coronavirus/COVID-19 precautions and the safety of our community and staff, the DirectLink office is closed to the public until further notice. There are many ways to communicate with us outside of a personal visit: Call us at 503.266.8111 or...

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City of Canby and DirectLink Offer Free WiFi in Three City Parks

Jul 22, 2020 | posted by Conner Williams
#announcements #technology #news #company information

DirectLink, in collaboration with the City of Canby, is pleased to announce they have received a national Smart Rural Community Grant (SRC) of $5,000 toward the installation of free WiFi access during open hours in three Canby city parks. The organizations have worked closely together over the...

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DirectLink Internet traffic up since Oregon's "Stay Home" order

May 28, 2020 | posted by Conner Williams
#covid-19 #technology #ezvideo #tv #company information #news

With the implementation of Oregon’s “Stay Home” order near the end of March, many people are at home to help slow the spread of the novel coronavirus. As such, we have seen a drastic increase in Internet traffic from our members that are working from home, taking care of kids, finding ways to...

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Flowers Fund Scholarships for Local Students and Bring Fun

By Conner Williams

Apr 23, 2020 | posted by Jason Nugent
#covid-19 #news

We could all use a little cheer during these trying times. That’s why DirectLink continues to work to help our local communities.  DirectLink purchases tulips from the Mt. Angel Lions Club every year to help fund two $1,000 scholarships for John F. Kennedy High School seniors...

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Online learning resources for kids at home

Apr 21, 2020 | posted by Conner Williams
#training #covid-19 #news

While school is out during the COVID-19 coronavirus situation, parents may be looking for some online resources to keep their kids engaged and learning. Here are three free resources available that all focus on educational opportunities.  1. Khan Academy offers practice exercises,...

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DirectLink commits to FCC’s Keep Americans Connected Pledge

Mar 20, 2020 | posted by Jason Nugent
#announcements #news #covid-19

Update: The FCC has extended the Keep Americans Connected pledge timeline through June 30, 2020. DirectLink will do the same. Suspensions or disconnects due to non payment will be delayed until June 30. We will also not call or attempt to collect on past due accounts during this time.  --...

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Coronavirus Press Release

Mar 13, 2020 | posted by Jason Nugent
#announcements #company information #news #covid-19

Dear DirectLink Members, As the effects of the Coronavirus/COVID-19 continue to emerge throughout Oregon, the DirectLink team wishes to ensure the safety of both the members in the communities we serve and the dedicated DirectLink staff. To best achieve that, we are implementing a few daily...

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mtvU channel 406 to be removed from EZVideo, Digital TV

By Conner Williams

Mar 2, 2020 | posted by Conner Williams
#news #tv #ezvideo

mtvU channel 406 will be removed on both EZVideo and Digital TV (IPTV) services by 5 PM on March 31, 2020. No other MTV channels will be affected in this lineup change. We apologize for any inconvenience this channel adjustment may cause. 

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Possible TV outages due to upcoming solar flares

By Conner Williams

Feb 26, 2020 | posted by Conner Williams
#news #tv #technology #outage

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV...

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DirectLink Statement Regarding FOX Corporation Negotiations

Dec 30, 2019 | posted by Conner Williams
#news #ezvideo #tv

DirectLink, along with over 700 rural cable television providers nationwide, are working with the National Cable Television Collaborative in negotiations with FOX Corporation to renew our agreement to continue to offer FOX News Channel 45, FOX Business Channel 50, Fox Sports 1 (FS1) Channel...

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Shop safely online this holiday season

By Conner Williams

Nov 20, 2019 | posted by Conner Williams
#news

Everyone loves finding great deals on gifts during the holiday shopping season. But sometimes those deals come with an extra price on an unsecured WiFi network or fraudulent website. Be sure to take the following steps to protect your personal information when shopping online during Black Friday...

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PGE reporting power outages near Oregon City, Beavercreek

By Conner Williams

Sep 17, 2019 | posted by Conner Williams
#outage #news

UPDATE AT 2:33pm: PGE is still reporting a power outage in the 97045 ZIP code that is affecting 46 customers. The estimated restoration time for the remaining customers is 4:30PM. 12:47PM: PGE is investigating the cause of power outages in the 97045 and 97004 ZIP codes. The outage is...

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What is upload speed and why is it important?

By Conner Williams

Jun 20, 2019 | posted by Conner Williams
#news #company information

You and the family are on vacation and want to check in on your house through a virtual security camera system like Google Nest or Ring Doorbell. But what happens if your home’s Internet connection doesn’t have a fast enough upload speed to get that video feed to you? Systems like this...

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Individual canvassing local neighborhoods posing as DirectLink employee

By Conner Williams

May 24, 2019 | posted by Conner Williams
#news

We have received notice from several members about an individual posing as a DirectLink employee canvassing neighborhoods throughout our service area. This person has reportedly been knocking on doors falsely claiming to be a  representative from  DirectLink.    When...

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Be aware of scam email posing as DirectLink

By Conner Williams

May 13, 2019 | posted by Conner Williams
#scams #news #email

Several of our members have made us aware of a scam email message from a sender posing as DirectLink.    The sender name appears as “DirectLink”, but the email address does not match any of our company addresses that we use to communicate with members. The message asks the recipient to...

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Be on the lookout for the "one ring" phone scam

By Conner Williams

May 7, 2019 | posted by Conner Williams
#scams #news

Be on the lookout for the latest robocall scam that rings once and aims to get people to call the number back. It spoofs caller ID and looks like it's coming from a nearby number, but actually originates outside of the United States, creating the possibility of excessive long distance charges....

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Congratulations to our first Blazers tickets giveaway winners!

By Conner Williams

Nov 13, 2018 | posted by Conner Williams
#news

To say thank you to our members, we'll be giving away tickets to Portland Trail Blazers games throughout the regular basketball season on our  Facebook page! Our first random winner was Kathy Phillips, who won tickets to the Oct. 20 game against the San Antonio Spurs. Kathy took her son,...

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