Member Services Center

For product, services, and billing information.
Office Hours are Monday-Friday, 8:00 am – 5:00 pm.

Internet & Video Support

Service is available 24 hours/day.

Visit our support site for online help and tutorials.

Telephone Repair


Service is available 24 hours/day.

Closed Captioning: For assistance call: 503.266.8111 or you may fax your request to 503.266.8207 or by email to For written complaints contact: DirectLink, Attn: Member Services - Closed Captioning, PO Box 880, Canby, OR 97013.

DMCA/Copyright infringements should be directed to

For Human Resources and employment opportunities information visit our Employment page