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DirectLink Network Update Following Severe Winter Weather

Feb 18, 2021 | posted by Conner Williams
#company information #news #outage

Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation of your patience and...

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Office Closure

Coronavirus/COVID-19 Update

Mar 25, 2020 | posted by Jason Nugent
#announcements #news #covid-19

Dear DirectLink Members, Due to coronavirus/COVID-19 precautions and the safety of our community and staff, the DirectLink office is closed to the public until further notice. There are many ways to communicate with us outside of a personal visit: Call us at 503.266.8111 or...

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Possible TV outages due to upcoming solar flares

Feb 22, 2021 | posted by Conner Williams
#outage #tv #ezvideo

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and IPTV...

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Scheduled Email Maintenance

February 19, 2021 Between 9PM - 3AM

By Matt Kramer

Feb 17, 2021 | posted by Jason Nugent
#company information #maintenance #email

This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during...

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DirectLink Inclement Weather Update

Feb 14, 2021 | posted by Conner Williams
#company information #news #outage

We hope you and your loved ones remain safe during this difficult weather event.  Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff.  Our outside plant technicians are working to restore and keep the essential service of...

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EMAIL SCAM ALERT

Fake Email to Expose Member Information

By Conner Williams

Feb 9, 2021 | posted by Jason Nugent
#scams #email

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive email login information. If you receive an email that looks like the image below,  do not click on any of the links in the message – this is a scam email. The screenshot below shows in...

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Gadget Review: Furbo Dog Camera with Treat Tosser

Ever wonder what your pup does while you’re at work or out and about? Wish you could toss them a treat for a job well done? Now you can!

Jan 25, 2021 | posted by Conner Williams
##wifi #technology #review

The new Furbo Dog Camera with Treat Tosser is a great way to keep an eye on your furry friend while you’re away. It features an accompanying app that lets you take a photo or video from the camera’s live feed, toss a treat, get selfies sent to you, check on pet sitters, and even speak to your...

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Why do TV prices increase?

Jan 21, 2021 | posted by Conner Williams
#tv #ezvideo #company information

There’s no denying that TV has gotten more expensive, for both TV providers and their members. But why exactly do costs increase every year? Why do members regularly see their bills go up? There are a number of reasons for the high cost of TV, and we want to make it a little easier to...

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EZVideo Tip: Catch all the NFL playoff action with Replay TV and DVR!

Jan 14, 2021 | posted by Conner Williams
#ezvideo #tv

This NFL football playoff season, EZVideo has your back to make sure you never miss any of the action with free DVR and Replay TV!  With EZVideo’s  cloud-based DVR , you can search for and set a program to record from a mobile device, and it’ll be there on your living room...

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Stream away with WiFi Home Networking

Jan 14, 2021 | posted by Conner Williams
#technology ##wifi

Did Santa leave some new devices under the tree this year? Maybe you added a laptop, smart speaker, home security camera, or streaming device like Amazon Fire TV Stick or Apple TV to your list of Internet-connected devices. Think of all the new games, shows, and video calls!  But...

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SCAM ALERT: Fake Email to Expose Member Payment and Password Information

Jan 4, 2021 | posted by Jason Nugent
#scams #email #announcements

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image below, do not click on any of the links in the message – this is a scam email.  The fake email...

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Congratulations to our Member Pattern BINGO winners!

Dec 9, 2020 | posted by Conner Williams
#news #announcements #events

We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to hold a Member Appreciation Day like we’ve traditionally done in the past with a block party in Mt. Angel, we wanted to do...

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Fake Calls from Apple and Amazon

Dec 4, 2020 | posted by Jason Nugent
#news #scams

We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...

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DirectLink would like to hear your thoughts!

Let us know how you like to receive your DirectLink newsletter

Dec 3, 2020 | posted by Conner Williams
#news #company information

We'd love to hear your thoughts on our print and email newsletters! Complete the short survey below and let us know how you like to receive your DirectLink newsletter.  Take the survey here: www.DirectLink.coop/survey   

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Give to local nonprofits just by shopping!

Oct 29, 2020 | posted by Conner Williams
#news

Did you know you can donate to local nonprofit organizations simply through your regular shopping trips? Programs like AmazonSmile and Fred Meyer Community Rewards automatically donate to charitable institutions dear to you when shopping as you normally do.  AmazonSmile is a separate website run...

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Check out these recommended TV shows from our staff!

Oct 29, 2020 | posted by Conner Williams
#tv #technology #review

With darker, rainier months ahead, we thought it would be fun to poll our employees and ask thoughts on binge-worthy TV shows to watch! You know, those shows where you can’t seem to hit “Play Next” fast enough. Here are our recommendations in no particular order, including the genre, a note...

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Happy National Cooperative Month!

Oct 1, 2020 | posted by Conner Williams
#announcements #news #company information

When you purchased services from DirectLink, you became a member of a local cooperative that has been serving this community for over 116 years. Communications co-ops like DirectLink provide around 50 million rural Americans with Internet, Video, and Voice services. We are fortunate and grateful...

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DirectLink Email Upgrade Ahead

Scheduled for August 18, 2020

Aug 13, 2020 | posted by Conner Williams
#announcements #email

Dear Valued Member,  DirectLink strives to provide quality services at affordable rates for our members. Part of the company's commitment to the membership includes regularly re-evaluating products to ensure they fit subscribers’ needs. After extensive consideration, the DirectLink...

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