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DirectLink Lobbies Temporarily Closed

By DirectLink Member Services

Jan 13, 2022 | posted by Conner Williams
#company information #news

Due to COVID-19 precautions and for the safety of our community and staff, the DirectLink lobbies are temporarily closed.  The DirectLink staff remains committed to our members and is available to help. There are many ways to communicate with us outside of a personal visit:   Call us at...

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DirectLink to Discontinue all EZVideo and IPTV Video Services at Noon on January 31, 2022

Aug 2, 2021 | posted by Conner Williams
#announcements #company information #tv #ezvideo

As a member-owned cooperative, we strive to keep our subscribers informed of any significant changes that may have an impact on the services we provide. DirectLink members deserve to be made aware when adjustments happen in their company and why. Recent unexpected changes have occurred with our...

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What are people reporting at DoNotCall.gov?

By Amy Hebert, Federal Trade Commission

Jan 4, 2022 | posted by Conner Williams
#ftc-article #scams

In the past 18 years of the National Do Not Call Registry , those of you signed up for the registry (244 million phone numbers right now) have reported millions upon millions of unwanted sales calls over the years. Here’s a quick look at what you’ve reported this year at DoNotCall.gov about the...

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The Google Voice scam: How this verification code scam works and how to avoid it

By Alvaro Puig

Dec 27, 2021 | posted by Jason Nugent
#ftc-article #scams

It’s Cyber Security Awareness month, so the tricks scammers use to steal our personal information are on our minds. If there’s one constant among scammers, it’s that they’re always coming up with new schemes, like the Google Voice verification scam. Have you heard about it? Here’s how it works....

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DirectLink Office Closures for 2021 Holiday Season

Dec 23, 2021 | posted by Conner Williams
#news #company information

It's the most wonderful time of the year!  The DirectLink offices will be closed tomorrow on Christmas Eve and on New Year's Eve Dec. 31 to give our dedicated staff time with their families. Tech Support remains available at 503.266.8111 in Canby or 503.845.2291 in Mt. Angel, and you can...

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Scammers are tricking more people into buying gift cards

By Cristina Miranda, Federal Trade Commission

Dec 21, 2021 | posted by Conner Williams
#ftc-article #scams

According to the newest Data Spotlight , 40,000 people reported losing a whopping $148 million in gift cards to scammers during the first nine months of 2021. Those are staggering numbers that have increased each year for the past several years. Since 2018, gift cards have been the most...

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Connection Conundrum: A Local WiFi Mystery

Dec 16, 2021 | posted by Conner Williams
#technology ##wifi

Are you looking at new devices coming into your home this holiday season? With more devices comes more need for bandwidth and WiFi that can handle an abundance of devices streaming, gaming, FaceTiming, and more.  Without a robust WiFi system, there may be certain times of the day where...

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November 2021 Pay N' Win Gift Card Winners

Pay Your Bill on Time and You Could Win a Gift Card to a Local Business!

Dec 15, 2021 | posted by Conner Williams
#community #smarthub

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment. We pick a random winner from our Canby and Mt. Angel service areas each month!  Easily pay your bill on time with...

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’Tis the season for student loan scam calls

By Emily Wu

Dec 15, 2021 | posted by Jason Nugent
#scams #ftc-article

If you have a federal student loan, you probably already know that the Coronavirus emergency relief program that has paused your payments is ending. Repayments will begin again after January 31, 2022. Scammers know it, too, and are looking for ways to take advantage: they’re calling, texting,...

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Child Tax Credit scammers are still reaching out

By Emily Wu

Dec 8, 2021 | posted by Jason Nugent
#scams #ftc-article

Many people have gotten their advance Child Tax Credit payments this year, but scammers are taking advantage of this new program to try to trick you out of money or information. They’re pretending to be the IRS, contacting people by phone, text, email, and social media — and sending people to...

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Looking for a new job? Watch out for scams

By Ari Lazarus, Federal Trade Commission

Nov 30, 2021 | posted by Conner Williams
#ftc-article #scams

As we wrap up National Caregiver Month, the FTC wants to recognize all the incredible work that caregivers like you do every day. The work is seen and unseen and helps people in both physical and emotional ways. We know caregiving can be tough on your finances, too. So if you’re looking for a...

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NBC Sports Network, ESPN Classic Discontinued by Network Owners

Nov 24, 2021 | posted by Conner Williams
#ezvideo #tv #news

NBC Sports Network (NBCSN) and ESPN Classic will be discontinued by their network owners on January 1, 2022. NBCSN’s sports coverage will be moved to USA, NBC Broadcast Network, and Peacock. In addition, DIY Network will change its name to Magnolia Network on January 5, 2022. If you have...

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October 2021 DirectLink Pay n' Win Gift Card Winners

Pay Your Bill on Time and You Could Win a Gift Card to a Local Business!

Nov 11, 2021 | posted by Conner Williams
#community #smarthub #announcements #company information

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment. We pick a random winner from our Canby and Mt. Angel service areas each month!  Easily pay your bill on time...

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Stay Connected During a Power Outage

Nov 10, 2021 | posted by Conner Williams
#tips #technology #fiber

Extreme events will happen at unexpected or inconvenient times, and being properly prepared can help keep you connected and ease the stress of the situation.  Here are a few tips to help you get ready:  Enroll in emergency alerts Opt-in to local alerts in the event of an emergency,...

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Watch out for charity scams

By Rosario Méndez

Oct 28, 2021 | posted by Conner Williams
#scams

Every year, charity regulators from around the word get together to raise awareness about charity fraud. The FTC joins this effort again this year because it’s so important to know how to spot a charity scam. The more you know, the less likely you’ll donate to a bogus charity. Better yet, you’ll...

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Amazon impersonators: what you need to know

By Maria Mayo

Oct 28, 2021 | posted by Conner Williams
#scams

Has Amazon contacted you to confirm a recent purchase you didn’t make or to tell you that your account has been hacked? According to the FTC’s new Data Spotlight , since July 2020, about one in three people who have reported a business impersonator scam say the scammer pretended to be Amazon....

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Keeping older adults safe from scams

By Bridget Small

Oct 28, 2021 | posted by Conner Williams
#scams

As last week's annual report to Congress makes clear, the safety of older consumers in the marketplace is a priority for the FTC. Protecting Older Consumers 2020 – 2021: A Report of the Federal Trade Commission summarizes the agency’s ongoing law enforcement efforts, new research results, and...

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Organize Your Computer on National Clean Out Your Virtual Desktop Day

Oct 18, 2021 | posted by Conner Williams
#education #technology #tips

Is your computer's desktop full of cluttered shortcuts that are difficult to navigate? Does the above image of a scattered desktop make you as uncomfortable as us? Today is a great day to organize your virtual life as it's National Clean Out Your Virtual Desktop Day!  To celebrate,...

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Spot the pandemic scam: emergency broadband program impersonators

By Carly Johnson

Oct 13, 2021 | posted by Jason Nugent
#scams

Have you seen ads on social media that offer to “help” you sign up for a government program that will give you a “free” device and internet service in exchange for money or personal information? While there is a real government program to help people connect during the pandemic, there’s no...

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September 2021 DirectLink Pay n' Win Gift Card Winners

Pay Your Bill on Time and You Could Win a Gift Card to a Local Business!

Oct 11, 2021 | posted by Conner Williams
#community #smarthub

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment. We pick a random winner from our Canby and Mt. Angel service areas each month!  Easily pay your bill on time with...

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Possible TV Interruptions Due to Upcoming Solar Flares

Oct 5, 2021 | posted by Conner Williams
#ezvideo #tv #news

With autumn here and the shift in seasonal weather continuing, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and IPTV...

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NBC Sports Northwest Discontinued by Network Owner

Oct 4, 2021 | posted by Conner Williams
#ezvideo #news #tv

Effective September 30, 2021, the network that owns NBC Sports Northwest has discontinued the channel as most of its sports coverage has been moved to ROOT Sports. All DirectLink TV subscribers received notice of this channel lineup change in their September 2021 billing statement. Coverage of...

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August 2021 DirectLink Pay n' Win Gift Card Winners

Pay Your Bill on Time and You Could Win a Gift Card to a Local Business!

Sep 27, 2021 | posted by Conner Williams
#community #smarthub

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment.  Easily pay your bill on time with AutoPay in your SmartHub account. Visit  DirectLink.SmartHub.coop  or download the...

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Channel 316 changes from Bounce to SportsGrid Network

Sep 13, 2021 | posted by Jason Nugent
#ezvideo #announcements

In September of 2021, Nexstar Media, Inc. has changed the content on EZVideo and IPTV channel 316 from BounceTV to the SportsGrid Network. This new network includes extensive coverage of sports betting for all major sports, including fantasy sports. The Portland market is one of 9 urban areas...

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Network Contracts Require Changes to DirectLink TV Services

Aug 26, 2021 | posted by Conner Williams
#news #tv #ezvideo

Several changes are coming to DirectLink’s EZVideo and IPTV cable services. As previously communicated, the company was in unusual mid-year contract negotiations which affected member rates and channel lineups moving forward. The majority of NBC Sports Northwest’s coverage has moved to ROOT...

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July 2021 DirectLink Pay n' Win Gift Card Winners

Pay Your Bill on Time and You Could Win a Gift Card to a Local Business!

Aug 23, 2021 | posted by Conner Williams
#news #community #smarthub

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment.  Easily pay your bill on time with AutoPay in your SmartHub account. Visit DirectLink.SmartHub.coop to create a...

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SCAM ALERT: Fake Email Targeting DirectLink Members' Payment Information

Aug 16, 2021 | posted by Conner Williams
#scams #education #announcements #news #email

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image above, do not click on any of the links in the message – this is a scam email. The fake email claims that...

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Save the Date: DirectLink’s Member Appreciation Day is Back!

Aug 3, 2021 | posted by Conner Williams
#news #events #announcements #company information #community

DirectLink members are the cornerstone of the cooperative, and you deserve to be celebrated. After a hiatus in 2020 due to COVID-related regulations, we're thrilled to announce that Member Appreciation Day is back! This outdoor event has traditionally been held in Mt. Angel to represent the...

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DirectLink Lobbies Open to Walk-In Visitors

Jul 20, 2021 | posted by Conner Williams
#announcements #company information #covid-19

The DirectLink lobbies are open to the public, and our team is ready to welcome walk-in visitors at both locations from 8AM to 5PM Monday through Friday. The Mt. Angel office is closed from 12:30PM to 1:30PM for lunch, but call-in support remains available.  In compliance with local and federal...

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Beloved “Voice of DirectLink” Susan Peach Retires

Jul 15, 2021 | posted by Conner Williams
#community #announcements

If you’ve ever visited the Canby DirectLink location or called into either office, you were likely greeted by a cheerful woman with an infectious smile and a welcoming attitude. For 22 years, Susan Peach served the DirectLink cooperative with dedication and helped each member as if they...

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June 2021 DirectLink Pay n' Win Gift Card Winners

Jul 12, 2021 | posted by Conner Williams
#community #smarthub

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment.  Easily pay your bill on time with AutoPay in your SmartHub account. Visit  DirectLink.SmartHub.coop  to create a free...

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May 2021 DirectLink Pay n' Win Gift Card Winners

Pay Your Bill on Time and You Could Win a Gift Card to a Local Business!

Jun 24, 2021 | posted by Conner Williams
#company information #promotion #smarthub #community

All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment.  Easily pay your bill on time with AutoPay in your SmartHub account. Visit DirectLink.SmartHub.coop to create a...

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Congratulations to the 2021-2022 DirectLink Scholarship Winners

Jun 21, 2021 | posted by Conner Williams
#announcements #community #scholarships #education

Our local students are amazing! The Canby Rotary Foundation awarded 23 scholarships totaling $36,000 for the coming school year.  Since 2000, the foundation has awarded 360 scholarships totaling over $350,000. For the sixth year, DirectLink has provided funds for the Don Peterson Memorial...

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Don't Send Them The Money Just Yet - Family Emergency Scams On The Rise

By Lisa Lake

Jun 17, 2021 | posted by Charlie Mouy
#scams #ftc-article

Instead of telling you a ghost story around a summer campfire, we have an all-too familiar tale to share: Myra’s grandson, Jon, is in Mexico for the summer. They video chat every week. One day, Myra gets a call from someone who says he’s Max, a friend of Jon’s: “He was arrested last night and...

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New System Launched to Help Block Unwanted Spam Calls

Jun 16, 2021 | posted by Conner Williams
#news #technology #company information #voice #robocalls

Tired of hearing about your car’s manufacturer warranty nearing expiration when you don’t even have one? How about that offer for a free cruise that’s completely real and not a very obvious scam? Well, we’ve got good news! As in, actual good news, not a scam claiming to have good news. Per...

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FREE HBO on EZVideo This Weekend

Jun 16, 2021 | posted by Conner Williams
#ezvideo #tv

Discover the best movies, big hit shows, and more for FREE on HBO this weekend! Enjoy drama series like In Treatment, late-night comedy talk show Last Week Tonight with John Oliver, and action-packed movies like Wonder Woman 1984 during the HBO Free Preview Weekend June 17-21 only on...

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Scammers Pretend to be from Fraud Departments

By Susan Tompor, Detroit Free Press

Jun 3, 2021 | posted by Charlie Mouy
#scams #email

Recently, there has been a spike from scammers pretending to represent Fraud Departments of well-known organizations such as Chase, the Social Security Administration and Amazon to name a few. There are many variations of the scam, but it might start out as an email or text with a warning...

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'Suspicious Activity' Surge, As Scammers Impersonate Amazon

Phone scammers claim to be from Amazon

By Susan Tompor, Detroit Free Press

Jun 3, 2021 | posted by Charlie Mouy
#scams #tips

Amazon scam calls have surged significantly over the past few months. Consumers are now regularly receiving anywhere between  100 million and 150 million  robocalls per month from fraudsters claiming to be with Amazon, according to YouMail, which has a robocall blocking app.  Some of those...

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Hang up on auto warranty robocalls

By Emily Wu

May 20, 2021 | posted by Jason Nugent
#scams #ftc-article #tips

Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are back — and so are vehicle warranty robocalls. It starts when you pick up a call and hear a...

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Stay Safe from Scammers. Visit the new DirectLink Scam Prevention Page

May 18, 2021 | posted by Conner Williams
#scams #company information

Have you ever received a text message or an email that looks or feels a little suspicious? Maybe it came from an odd email or number you don’t know, or there are several misspelled words throughout. And why does a prince halfway across the globe want to give you his $100 million inheritance...

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Unwanted calls: Just block ’em and report ’em

FTC Consumer Information

May 13, 2021 | posted by Jason Nugent
#scams #ftc-article

Unwanted calls are annoying. They can feel like a constant interruption — and many are from scammers. Unfortunately, technology makes it easy for scammers to make millions of calls a day. So this week, as part of Older Americans Month, we’re talking about how to block unwanted calls — for...

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Don’t pass by this password reminder

World Password Day is May 6, so use this as a reminder to update your passwords!

May 6, 2021 | posted by Conner Williams
#tips #technology #community

You've heard it before, but we'll say it again. It's important to have strong passwords and change them regularly to help keep your accounts safe. Here are the basics: Don't use personal information.  This includes names of people in your family, your address, or birthdays, since this...

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UPDATE: DirectLink Reaches Programming Agreement with AMC Networks

May 3, 2021 | posted by Conner Williams
#news #tv #ezvideo

Great news! You will continue to receive uninterrupted content on AMC, BBC America, WEtv, and IFC and can watch your favorite shows and movies as usual. DirectLink is pleased to announce that successful negotiations were finalized with AMC Networks prior to the contract expiration.  Thank...

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DirectLink Offices to Close Again Under New COVID Mandates

Apr 29, 2021 | posted by Conner Williams
#announcements #news #covid-19 #company information

Per the Governor's mandate, the DirectLink lobbies at both locations will close to the public as of April 30, 2021. We hope to reopen when the county is moved down to a lower level of risk. Despite the closures, we're here for you. There are many other ways to get in touch with us: • Call our...

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DirectLink Statement Regarding AMC Networks Negotiations

Apr 26, 2021 | posted by Conner Williams
#tv #ezvideo #announcements #news

DirectLink is currently in negotiations with AMC Networks to renew our agreement to continue to offer AMC, BBC America, WE tv, and IFC to our membership.   As your local TV provider, DirectLink believes you deserve access to these channels, and we work hard to keep TV prices as low as...

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March 2021 Pay & Win Giveaway Winners

Pay your bill on time and you could win a gift card to a local business!

Apr 21, 2021 | posted by Conner Williams
#news #announcements #community

DirectLink is proud to serve Canby and Mt. Angel, and we’re excited to give away a gift card to a local business in each community every month! Members that pay their bill on time are automatically entered into a random giveaway for a $50 gift card to a local establishment.  To easily pay your...

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Protect Your Personal Information Online and In Person

Safely dispose of sensitive documents at Canby’s Shred Day this month

Apr 8, 2021 | posted by Conner Williams
#news #events

With more and more activity taking place online, protecting yourself on the Internet becomes increasingly important. Identity theft, scams, ransomware viruses, and more can pose a threat to anyone connected to the Internet. Follow the list of tips below to help keep your Internet-connected...

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DirectLink Lobbies Reopen, with Precautions in Place

By Conner Williams

Mar 31, 2021 | posted by Jason Nugent
#covid-19 #company information

DirectLink announces the reopening of our Canby and Mt. Angel offices to public visits as of April 1, 2021 during normal business hours of 8 AM to 5 PM. The Mt. Angel lobby will close for lunch between 12:30 and 1:30 PM, but call-in support remains available during this time. While the lobbies...

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When it’s Not Really the Government Calling

By Emily Wu

Mar 19, 2021 | posted by Jason Nugent
#scams #ftc-article

Lots of people are having trouble sleeping, thanks to the pandemic and all the parts of our lives it’s affecting. And it doesn’t help when you get a call saying you owe the government money. Oh, and, they add, you’ll go to jail if you don’t pay up immediately. That’s a scam, and nothing to lose...

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Fake Price Offers Don't Pay

By Bridget Small

Mar 12, 2021 | posted by Jason Nugent
#scams #ftc-article

The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation. This week, during National Consumer Protection Week (NCPW), we want your help to reach people who might be a bit cut off from their social network. The FTC...

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Possible TV outages due to upcoming solar flares

Feb 22, 2021 | posted by Conner Williams
#outage #tv #ezvideo

During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and IPTV...

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DirectLink Network Update Following Severe Winter Weather

Feb 18, 2021 | posted by Conner Williams
#company information #news #outage

Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation of your patience and...

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Scheduled Email Maintenance

February 19, 2021 Between 9PM - 3AM

By Matt Kramer

Feb 17, 2021 | posted by Jason Nugent
#company information #maintenance #email

This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during...

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DirectLink Inclement Weather Update

Feb 14, 2021 | posted by Conner Williams
#company information #news #outage

We hope you and your loved ones remain safe during this difficult weather event.  Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff.  Our outside plant technicians are working to restore and keep the essential service of...

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EMAIL SCAM ALERT

Fake Email to Expose Member Information

By Conner Williams

Feb 9, 2021 | posted by Jason Nugent
#scams #email

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive email login information. If you receive an email that looks like the image below,  do not click on any of the links in the message – this is a scam email. The screenshot below shows in...

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Gadget Review: Furbo Dog Camera with Treat Tosser

Ever wonder what your pup does while you’re at work or out and about? Wish you could toss them a treat for a job well done? Now you can!

Jan 25, 2021 | posted by Conner Williams
##wifi #technology #review

The new Furbo Dog Camera with Treat Tosser is a great way to keep an eye on your furry friend while you’re away. It features an accompanying app that lets you take a photo or video from the camera’s live feed, toss a treat, get selfies sent to you, check on pet sitters, and even speak to your...

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Why do TV prices increase?

Jan 21, 2021 | posted by Conner Williams
#tv #ezvideo #company information

There’s no denying that TV has gotten more expensive, for both TV providers and their members. But why exactly do costs increase every year? Why do members regularly see their bills go up? There are a number of reasons for the high cost of TV, and we want to make it a little easier to...

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EZVideo Tip: Catch all the NFL playoff action with Replay TV and DVR!

Jan 14, 2021 | posted by Conner Williams
#ezvideo #tv

This NFL football playoff season, EZVideo has your back to make sure you never miss any of the action with free DVR and Replay TV!  With EZVideo’s  cloud-based DVR , you can search for and set a program to record from a mobile device, and it’ll be there on your living room...

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Stream away with WiFi Home Networking

Jan 14, 2021 | posted by Conner Williams
#technology ##wifi

Did Santa leave some new devices under the tree this year? Maybe you added a laptop, smart speaker, home security camera, or streaming device like Amazon Fire TV Stick or Apple TV to your list of Internet-connected devices. Think of all the new games, shows, and video calls!  But...

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SCAM ALERT: Fake Email to Expose Member Payment and Password Information

Jan 4, 2021 | posted by Jason Nugent
#scams #email #announcements

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image below, do not click on any of the links in the message – this is a scam email.  The fake email...

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Congratulations to our Member Pattern BINGO winners!

Dec 9, 2020 | posted by Conner Williams
#news #announcements #events

We had an awesome time playing Pattern BINGO with our members over the past few months, and we hope you did as well! While the COVID situation limited our ability to hold a Member Appreciation Day like we’ve traditionally done in the past with a block party in Mt. Angel, we wanted to do...

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Fake Calls from Apple and Amazon

Dec 4, 2020 | posted by Jason Nugent
#news #scams

We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...

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DirectLink would like to hear your thoughts!

Let us know how you like to receive your DirectLink newsletter

Dec 3, 2020 | posted by Conner Williams
#news #company information

We'd love to hear your thoughts on our print and email newsletters! Complete the short survey below and let us know how you like to receive your DirectLink newsletter.  Take the survey here: www.DirectLink.coop/survey   

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Give to local nonprofits just by shopping!

Oct 29, 2020 | posted by Conner Williams
#news

Did you know you can donate to local nonprofit organizations simply through your regular shopping trips? Programs like AmazonSmile and Fred Meyer Community Rewards automatically donate to charitable institutions dear to you when shopping as you normally do.  AmazonSmile is a separate website run...

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Check out these recommended TV shows from our staff!

Oct 29, 2020 | posted by Conner Williams
#tv #technology #review

With darker, rainier months ahead, we thought it would be fun to poll our employees and ask thoughts on binge-worthy TV shows to watch! You know, those shows where you can’t seem to hit “Play Next” fast enough. Here are our recommendations in no particular order, including the genre, a note...

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Happy National Cooperative Month!

Oct 1, 2020 | posted by Conner Williams
#announcements #news #company information

When you purchased services from DirectLink, you became a member of a local cooperative that has been serving this community for over 116 years. Communications co-ops like DirectLink provide around 50 million rural Americans with Internet, Video, and Voice services. We are fortunate and grateful...

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DirectLink Email Upgrade Ahead

Scheduled for August 18, 2020

Aug 13, 2020 | posted by Conner Williams
#announcements #email

Dear Valued Member,  DirectLink strives to provide quality services at affordable rates for our members. Part of the company's commitment to the membership includes regularly re-evaluating products to ensure they fit subscribers’ needs. After extensive consideration, the DirectLink...

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HBO Max to Replace HBO GO

By Amy Russ

Jul 31, 2020 | posted by Jason Nugent
#announcements #tv #ezvideo

HBO Max has launched as the new way to stream OnDemand HBO content!  Beginning July 31st, 2020, HBO Max will replace the HBO GO app on most devices.  This new hybrid app offers approximately 10,000 hours of quality programming all in one place. In addition to the current HBO library...

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Pay & Win Basket Update

By Conner Williams

Jul 28, 2020 | posted by Jason Nugent
#announcements

You have the opportunity to win a free gift basket! For more than 17 years, we have given away gift baskets every month to a random member that pays their bill on time. This is another great way for us to connect with our members. The Pay & Win baskets have become a longstanding...

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City of Canby and DirectLink Offer Free WiFi in Three City Parks

Jul 22, 2020 | posted by Conner Williams
#announcements #technology #news #company information

DirectLink, in collaboration with the City of Canby, is pleased to announce they have received a national Smart Rural Community Grant (SRC) of $5,000 toward the installation of free WiFi access during open hours in three Canby city parks. The organizations have worked closely together over the...

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DirectLink email disruption affecting some members

Jun 30, 2020 | posted by Conner Williams
#announcements #outage #email

UPDATE 7/8 @ 4:30 PM We are thrilled to relay reports from our vendor that DirectLink email services are back to functioning properly. New equipment has been installed and all messages have been delivered. Additionally, email access through POP and IMAP is up and running, so those that...

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Protect your smartphone in the heat this summer

Jun 22, 2020 | posted by Conner Williams
#technology

Summer is officially here, and that means ample opportunities for great photos out in the sun. Unfortunately, smartphones don’t enjoy the sunshine as much as we do. Follow these tips to protect your cell phone from overheating.  Keep your phone out of direct sunlight and hot cars •...

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DirectLink Internet traffic up since Oregon's "Stay Home" order

May 28, 2020 | posted by Conner Williams
#covid-19 #technology #ezvideo #tv #company information #news

With the implementation of Oregon’s “Stay Home” order near the end of March, many people are at home to help slow the spread of the novel coronavirus. As such, we have seen a drastic increase in Internet traffic from our members that are working from home, taking care of kids, finding ways to...

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Flowers Fund Scholarships for Local Students and Bring Fun

By Conner Williams

Apr 23, 2020 | posted by Jason Nugent
#covid-19 #news

We could all use a little cheer during these trying times. That’s why DirectLink continues to work to help our local communities.  DirectLink purchases tulips from the Mt. Angel Lions Club every year to help fund two $1,000 scholarships for John F. Kennedy High School seniors...

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Online learning resources for kids at home

Apr 21, 2020 | posted by Conner Williams
#training #covid-19 #news

While school is out during the COVID-19 coronavirus situation, parents may be looking for some online resources to keep their kids engaged and learning. Here are three free resources available that all focus on educational opportunities.  1. Khan Academy offers practice exercises,...

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3 tips to improve your home WiFi

Apr 21, 2020 | posted by Conner Williams
#technology

If you have WiFi service from DirectLink, please call us if you have any issues. Does your movie ever stop to load while watching it? Do you ever experience lag or interruptions when playing online games? What about a weak WiFi signal in certain rooms or areas of the home? Read on for a few...

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