Mar 20, 2026 | posted by DirectLink Support Team
Why Slowdowns Happen
When
internet slowdowns happen, the cause is often not on the connection itself, but
rather by certain devices or apps running on the network.
Some streaming devices allow
apps to be installed outside of official app stores (sometimes called
“side-loading”). While these apps can be used for a variety of purposes, they
may also create heavy or continuous internet traffic that can consume significant
upstream bandwidth, affecting performance for other connected devices in the
home. These apps can also open up access to strangers to join the party,
unbeknownst to you.
Apps installed outside official
app stores also don’t go through the same security reviews, which means they may introduce additional risks
to devices or home networks such as malware.
A Better
Way to Manage Your Network
If you’re noticing unusual slowdowns or high bandwidth usage, it may be worth
taking a look at the devices and apps connected to your network. Installing
apps through official app stores and trusted sources helps ensure the best
performance and security for your home network.
Diagnosing
network issues and identifying the cause of slowdowns can be difficult,
especially if your home network is powered by store-bought WiFi equipment. When
members call in for tech support, our local team has limited visibility into
situations where third-party equipment is used. DirectLink offers free WiFi
equipment with every internet subscription – not only is this equipment
superior to most retail options, but it’s also installed and managed by our
local team of experts, giving us a greater ability to analyze problems as they
occur.
Additionally,
DirectLink’s whole-home WiFi system utilizes the OMNI IQ app, which lets
members control and customize their home network. In a situation where a
connection is slow, the OMNI IQ app gives insights into how the network is
operating. Members can view connected devices and even see how much bandwidth
and data each one uses, allowing you to identify potential issues and find a
fix.
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