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News Articles

Don't Send Them The Money Just Yet - Family Emergency Scams On The Rise

By Lisa Lake

Jun 17, 2021 | posted by Charlie Mouy
#scams #ftc-article

Instead of telling you a ghost story around a summer campfire, we have an all-too familiar tale to share: Myra’s grandson, Jon, is in Mexico for the summer. They video chat every week. One day, Myra gets a call from someone who says he’s Max, a friend of Jon’s: “He was arrested last night and...

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'Suspicious Activity' Surge, As Scammers Impersonate Amazon

Phone scammers claim to be from Amazon

By Susan Tompor, Detroit Free Press

Jun 3, 2021 | posted by Charlie Mouy
#scams #tips

Amazon scam calls have surged significantly over the past few months. Consumers are now regularly receiving anywhere between  100 million and 150 million  robocalls per month from fraudsters claiming to be with Amazon, according to YouMail, which has a robocall blocking app.  Some of those...

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Scammers Pretend to be from Fraud Departments

By Susan Tompor, Detroit Free Press

Jun 3, 2021 | posted by Charlie Mouy
#scams #email

Recently, there has been a spike from scammers pretending to represent Fraud Departments of well-known organizations such as Chase, the Social Security Administration and Amazon to name a few. There are many variations of the scam, but it might start out as an email or text with a warning...

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Hang up on auto warranty robocalls

By Emily Wu

May 20, 2021 | posted by Jason Nugent
#scams #ftc-article #tips

Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are back — and so are vehicle warranty robocalls. It starts when you pick up a call and hear a...

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Stay Safe from Scammers. Visit the new DirectLink Scam Prevention Page

May 18, 2021 | posted by Conner Williams
#scams #company information

Have you ever received a text message or an email that looks or feels a little suspicious? Maybe it came from an odd email or number you don’t know, or there are several misspelled words throughout. And why does a prince halfway across the globe want to give you his $100 million inheritance...

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Unwanted calls: Just block ’em and report ’em

FTC Consumer Information

May 13, 2021 | posted by Jason Nugent
#scams #ftc-article

Unwanted calls are annoying. They can feel like a constant interruption — and many are from scammers. Unfortunately, technology makes it easy for scammers to make millions of calls a day. So this week, as part of Older Americans Month, we’re talking about how to block unwanted calls — for...

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When it’s Not Really the Government Calling

By Emily Wu

Mar 19, 2021 | posted by Jason Nugent
#scams #ftc-article

Lots of people are having trouble sleeping, thanks to the pandemic and all the parts of our lives it’s affecting. And it doesn’t help when you get a call saying you owe the government money. Oh, and, they add, you’ll go to jail if you don’t pay up immediately. That’s a scam, and nothing to lose...

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Fake Price Offers Don't Pay

By Bridget Small

Mar 12, 2021 | posted by Jason Nugent
#scams #ftc-article

The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation. This week, during National Consumer Protection Week (NCPW), we want your help to reach people who might be a bit cut off from their social network. The FTC...

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EMAIL SCAM ALERT

Fake Email to Expose Member Information

By Conner Williams

Feb 9, 2021 | posted by Jason Nugent
#scams #email

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive email login information. If you receive an email that looks like the image below,  do not click on any of the links in the message – this is a scam email. The screenshot below shows in...

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SCAM ALERT: Fake Email to Expose Member Payment and Password Information

Jan 4, 2021 | posted by Jason Nugent
#scams #email #announcements

We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image below, do not click on any of the links in the message – this is a scam email.  The fake email...

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Fake Calls from Apple and Amazon

Dec 4, 2020 | posted by Jason Nugent
#news #scams

We are receiving reports from members about fake calls from Apple and Amazon trying to scam them. The FTC has an article out describing these scams and providing information on what you should do. For the most part, just hang up and ignore, but view the article from the FTC here for more...

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Be aware of scam email posing as DirectLink

By Conner Williams

May 13, 2019 | posted by Conner Williams
#scams #news #email

Several of our members have made us aware of a scam email message from a sender posing as DirectLink.    The sender name appears as “DirectLink”, but the email address does not match any of our company addresses that we use to communicate with members. The message asks the recipient to...

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Be on the lookout for the "one ring" phone scam

By Conner Williams

May 7, 2019 | posted by Conner Williams
#scams #news

Be on the lookout for the latest robocall scam that rings once and aims to get people to call the number back. It spoofs caller ID and looks like it's coming from a nearby number, but actually originates outside of the United States, creating the possibility of excessive long distance charges....

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SCAM ALERT!

By Jason Nugent

Feb 15, 2018 | posted by Jason Nugent
#news #scams

There is a new scam email floating around, and the scammer is attempting to masquerade as DirectLink (or Web-Ster in the example below) in order to gain the confidence of potential victims. DO NOT CLICK on any links within the email or reply to it. Our engineering team is already working on a...

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