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News Articles
DirectLink Experiences Short Internet Outage - October 5, 2022 Oct 5, 2022 \| posted by Conner Williams #company information #news #wifi #internet #outage We can confirm that we experienced a short system-wide unplanned outage on October 5, 2022 that lasted for about 15 minutes. The issue was resolved quickly and all services have been restored. Full Article
Possible TV outages due to upcoming solar flares Feb 22, 2021 \| posted by Conner Williams #outage #tv #ezvideo During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and IPTV... Full Article
DirectLink Network Update Following Severe Winter Weather Feb 18, 2021 \| posted by Conner Williams #company information #news #outage Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation of your patience and... Full Article
DirectLink Inclement Weather Update Feb 14, 2021 \| posted by Conner Williams #company information #news #outage We hope you and your loved ones remain safe during this difficult weather event. Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff. Our outside plant technicians are working to restore and keep the essential service of... Full Article
DirectLink email disruption affecting some members Jun 30, 2020 \| posted by Conner Williams #announcements #outage #email UPDATE 7/8 @ 4:30 PM We are thrilled to relay reports from our vendor that DirectLink email services are back to functioning properly. New equipment has been installed and all messages have been delivered. Additionally, email access through POP and IMAP is up and running, so those that... Full Article
Possible TV outages due to upcoming solar flares By Conner Williams Feb 26, 2020 \| posted by Conner Williams #news #tv #technology #outage During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons and could affect both EZVideo and cable TV... Full Article
Business Service Disruption By Jason Nugent Oct 22, 2019 \| posted by Jason Nugent #outage Outage Update October 22nd 4:45 PM: All business voice services have been restored. Should you experience additional challenges, please call us at 503.266.8111. We apologize again for any inconvenience this may have caused. Outage Update October 22nd 2:24 PM: Our team has reported that the... Full Article
PGE reporting power outages near Oregon City, Beavercreek By Conner Williams Sep 17, 2019 \| posted by Conner Williams #outage #news UPDATE AT 2:33pm: PGE is still reporting a power outage in the 97045 ZIP code that is affecting 46 customers. The estimated restoration time for the remaining customers is 4:30PM. 12:47PM: PGE is investigating the cause of power outages in the 97045 and 97004 ZIP codes. The outage is... Full Article
Connectivity Issues in Dryland and Macksburg Areas By Jason Nugent Jul 2, 2019 \| posted by Jason Nugent #outage Notice July 2nd 10:00 AM: Members in the Canby area may be experiencing connectivity issues with Internet and Television. We are aware of the issue and are working to resolve it. Update 11:00 AM: This issue is isolated to Dryland and Macksburg areas. Update 1:00 PM: CO techs in the... Full Article
Emergency Email Maintenance By Jason Nugent May 6, 2019 \| posted by Jason Nugent #outage #email Our email hosting provider has identified a database issue on one of the servers and is being taken down, effective immediately for emergency database repair. Estimated downtime is up to 1 hour. This will affect customers on this server only, and most users will remain active. Expect... Full Article
Outage Notification By Jason Nugent Apr 3, 2019 \| posted by Jason Nugent #outage DirectLink is currently experiencing a general outage that affects Internet, Video and Voice services. We are actively investigating the cause of the issue and working to get the service restored as quickly as possible. Service may work sporadically as we work towards full restoration. Update... Full Article
Possible TV outages due to solar flares By Conner Williams Mar 5, 2019 \| posted by Conner Williams #outage #tv During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons. As DirectLink provides content from about... Full Article
Possible TV Interruptions Due to Solar Flares By Jason Nugent Mar 5, 2018 \| posted by Jason Nugent #outage During the Spring Equinox this next week, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for one week twice a year during the spring and fall equinox seasons. As DirectLink provides content from a dozen satellites different... Full Article
Emergency Maintenance Thursday \| 3-1-2018 \| 2 am - 4 am By Jason Nugent Feb 28, 2018 \| posted by Jason Nugent #outage #maintenance Emergency Maintenance: Our primary router must be rebooted. Unfortunately the change we need to make for the router to continue performing as needed requires a full reboot. The reboot will occur early tomorrow morning. --------------------------------------------- Services Affected: All Internet... Full Article
DirectLink Email Currently Under Maintenance By Jason Nugent Jan 26, 2018 \| posted by Jason Nugent #outage #maintenance Our Email provider is currently working with our email system which may cause connection or slow-down issues when trying to retrieve email or access online webmail. We expect the issues to be resolved soon. We apologize for the inconvenience. If you have any questions or concerns please call our... Full Article
Scheduled Maintenance for Email Thursday, 1/18/2018 12:01 am - 2:00 am PST By Jason Nugent Jan 16, 2018 \| posted by Jason Nugent #maintenance #outage There is a scheduled maintenance to upgrade our email servers. The maintenance window is scheduled for 2 hours, however the expected downtime is approximately 20 minutes. Expected Impact: Users will be unable to access email during system down-time. This will affect any email clients (such as... Full Article
DirectLink Service Outage Today By Jason Nugent May 15, 2017 \| posted by Jason Nugent #outage DirectLink experienced an Internet and Voice service outage today due to a fiber optic cable cut . We apologize to the members of DirectLink for the inconvenience the outage may have caused. Services have been restored as of 2:30 PM. Thank you for your patience and understanding. Full Article

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Thursday, 1/18/2018 12:01 am - 2:00 am PST