Showing #outage articles:
Solar flares may cause TV interruptions #outage
By Conner Williams
Oct 12, 2018 | posted by Conner Williams
During the Fall Equinox this week, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for one week twice a year during the spring and fall equinox seasons. As DirectLink provides content from a dozen satellites, different channels...
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EZVideo Service Outage #outage
By Conner Williams
Oct 5, 2018 | posted by Conner Williams
Maintenance on a peripheral network had an adverse impact on EZVideo performance and caused a temporary outage on Friday, Oct. 5, 2018. The network was impacted for approximately 28 minutes and was then restored at 1:56 PM. We apologize for the inconvenience the outage may have caused. Thank...
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Email Service Outage #outage
By Jason Nugent
Jul 5, 2018 | posted by Jason Nugent
Due to a power outage at one of our vendor partners earlier this morning, email services for some subscribers were negatively impacted. Service issues have been restored for most users, but some may continue to experience problems while technicians work to restore systems to full capacity.
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Possible TV Interruptions Due to Solar Flares #outage
By Jason Nugent
Mar 5, 2018 | posted by Jason Nugent
During the Spring Equinox this next week, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for one week twice a year during the spring and fall equinox seasons. As DirectLink provides content from a dozen satellites different...
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Emergency Maintenance #outage #maintenance
Thursday | 3-1-2018 | 2 am - 4 am
By Jason Nugent
Feb 28, 2018 | posted by Jason Nugent
Emergency Maintenance: Our primary router must be rebooted. Unfortunately the change we need to make for the router to continue performing as needed requires a full reboot. The reboot will occur early tomorrow morning. --------------------------------------------- Services Affected: All Internet...
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DirectLink Email Currently Under Maintenance #outage #maintenance
By Jason Nugent
Jan 26, 2018 | posted by Jason Nugent
Our Email provider is currently working with our email system which may cause connection or slow-down issues when trying to retrieve email or access online webmail. We expect the issues to be resolved soon. We apologize for the inconvenience. If you have any questions or concerns please call our...
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Scheduled Maintenance for Email #maintenance #outage
Thursday, 1/18/2018 12:01 am - 2:00 am PST
By Jason Nugent
Jan 16, 2018 | posted by Jason Nugent
There is a scheduled maintenance to upgrade our email servers. The maintenance window is scheduled for 2 hours, however the expected downtime is approximately 20 minutes. Expected Impact: Users will be unable to access email during system down-time. This will affect any email clients (such as...
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DirectLink Service Outage Today #outage
By Jason Nugent
May 15, 2017 | posted by Jason Nugent
DirectLink experienced an Internet and Voice service outage today due to a fiber optic cable cut . We apologize to the members of DirectLink for the inconvenience the outage may have caused. Services have been restored as of 2:30 PM. Thank you for your patience and understanding.
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