Showing #outage articles:
Connectivity Issues in Dryland and Macksburg Areas #outage
By Jason Nugent
Jul 2, 2019 | posted by Jason Nugent
Notice July 2nd 10:00 AM: Members in the Canby area may be experiencing connectivity issues with Internet and Television. We are aware of the issue and are working to resolve it. Update 11:00 AM: This issue is isolated to Dryland and Macksburg areas. Update 1:00 PM: CO techs in the...
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Emergency Email Maintenance #outage #email
By Jason Nugent
May 6, 2019 | posted by Jason Nugent
Our email hosting provider has identified a database issue on one of the servers and is being taken down, effective immediately for emergency database repair. Estimated downtime is up to 1 hour. This will affect customers on this server only, and most users will remain active. Expect...
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Outage Notification #outage
By Jason Nugent
Apr 3, 2019 | posted by Jason Nugent
DirectLink is currently experiencing a general outage that affects Internet, Video and Voice services. We are actively investigating the cause of the issue and working to get the service restored as quickly as possible. Service may work sporadically as we work towards full restoration. Update...
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Possible TV outages due to solar flares #outage #tv
By Conner Williams
Mar 5, 2019 | posted by Conner Williams
During the upcoming Spring Equinox and the surrounding weeks, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for about one week twice per year during the spring and fall equinox seasons. As DirectLink provides content from about...
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Possible TV Interruptions Due to Solar Flares #outage
By Jason Nugent
Mar 5, 2018 | posted by Jason Nugent
During the Spring Equinox this next week, there is a chance that television services may see interruptions due to an increase in solar flares. This happens for one week twice a year during the spring and fall equinox seasons. As DirectLink provides content from a dozen satellites different...
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Emergency Maintenance #outage #maintenance
Thursday | 3-1-2018 | 2 am - 4 am
By Jason Nugent
Feb 28, 2018 | posted by Jason Nugent
Emergency Maintenance: Our primary router must be rebooted. Unfortunately the change we need to make for the router to continue performing as needed requires a full reboot. The reboot will occur early tomorrow morning. --------------------------------------------- Services Affected: All Internet...
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DirectLink Email Currently Under Maintenance #outage #maintenance
By Jason Nugent
Jan 26, 2018 | posted by Jason Nugent
Our Email provider is currently working with our email system which may cause connection or slow-down issues when trying to retrieve email or access online webmail. We expect the issues to be resolved soon. We apologize for the inconvenience. If you have any questions or concerns please call our...
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Scheduled Maintenance for Email #maintenance #outage
Thursday, 1/18/2018 12:01 am - 2:00 am PST
By Jason Nugent
Jan 16, 2018 | posted by Jason Nugent
There is a scheduled maintenance to upgrade our email servers. The maintenance window is scheduled for 2 hours, however the expected downtime is approximately 20 minutes. Expected Impact: Users will be unable to access email during system down-time. This will affect any email clients (such as...
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DirectLink Service Outage Today #outage
By Jason Nugent
May 15, 2017 | posted by Jason Nugent
DirectLink experienced an Internet and Voice service outage today due to a fiber optic cable cut . We apologize to the members of DirectLink for the inconvenience the outage may have caused. Services have been restored as of 2:30 PM. Thank you for your patience and understanding.
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