Feb 28, 2018 | posted by Jason Nugent

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Emergency Maintenance:

Our primary router must be rebooted. Unfortunately the change we need to make for the router to continue performing as needed requires a full reboot. The reboot will occur early tomorrow morning.


Services Affected: All Internet connectivity for DirectLink members and wholesalers.


Members Affected: All HSI subscribers & EZVideo and EZVideo Classic subscribers.


Start time and/or Estimated Duration: The disruption will occur sometime between 2 am - 4 am on Thursday 3/1/18 for approximately 15 minutes.

After the maintenance, if you having trouble reconnecting you may need to powercycle your router and/or modem. 

Please call 503-266-8111 for any Technical Support help or questions. 

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