Mar 25, 2020 | posted by Jason Nugent

Dear DirectLink Members,

Due to coronavirus/COVID-19 precautions and the safety of our community and staff, the DirectLink office is closed to the public until further notice.

There are many ways to communicate with us outside of a personal visit:

  • Call us at 503.266.8111 or 503.845.2291
  • Email us at
  • Chat with Tech Support at
  • Insert payments or communications into the external drop box at either office 24/7
  • Log in to your SmartHub account for payments, bill amount inquiries, and subscription modifications
  • Mail payments or communications through U.S. Mail

CASH PAYMENTS: Cash payments in the drop box are discouraged. If you must pay with cash, please place in a sealed envelope and include your remittance stub or account number to ensure the credit is applied to the right account.

Visit the news page or the company Facebook page for information and updates.

We appreciate your understanding and cooperation while we navigate through these unfamiliar times.

The DirectLink Team

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