Sometimes email gets sent that you and nobody else wants, and that's where spam filtering and security comes in. Email security technology has come a long way but there are times where it requires a little extra management to acheive the best results.
With your DirectLink email account you will be provided the state-of-art tools from EdgeWave to see how and what email is being filtered and respond accordingly. You will periodically receive a "Daily Digest" email which will highlight what's been happening with your email security and show what email has been filtered so you don't have to deal with it. Viewing this "Daily Digest" is the best way to manage your spam filtering and will provide a convenient link to access your spam management tools.
If you have any further questions about spam management or email security please don't hesitate to contact technical support.Click here for more support from Edgewave Email Security.