What is Oregon 811?


We are responsible for having a call center that any company or person doing any type of digging must contact to process a locate request to have the underground lines marked out prior to excavation.

Why Should I Call Oregon 811?

There are over 20 million miles of underground facilities in the U.S. alone. Damaging an underground facility is dangerous for you and for the people around you. A broken pipe or cable may cause outages, expensive repairs, and legal problems. A safe digging project must always start by contacting Oregon 811, either by phone or online.

When Should I Call Oregon 811?

Even small, shallow jobs are a risk if you don't know where utilities are buried, Call Oregon 811 any time you dig, for any type of project.

  • Landscaping
  • Planting
  • Root Removal
  • Irrigation
  • Fencing
  • Walkway
  • Fountain
  • Basketball Hoop
  • Retaining Wall
  • Swing Set
  • Yard Signs
  • Patio
  • Mailbox
  • Driveway

How Far in Advance Do I Contact Oregon 811?

At least 2 full business days and not more than 10 business days prior to excavation, contact the Oregon 811 call center by dialing 811, calling 1-800-332-2344, or by going online to www.digsafelyoregon.com.

Who Marks the Lines?

Utility companies (NOT Oregon 811) mark their own lines. Oregon 811 is the communication network that notifies these companies to respond to a locate request. Some utility members use contract locating companies to mark their lines. Member companies are not responsible to mark privately owned facilities.

What Information Do I Need?

When you call, you will be asked a series of questions about your worksite. Being prepared greatly speeds up the process! Please have this information ready:

*indicates required information

  • Your name, phone number, company name (if applicable), and mailing address.*
  • The name and phone number of an alternate contact person, in case the utilites have questions and cannot reach you.
  • What type of work is being done.*
  • Who the work is being done for.*
  • The county and city where the work is taking place.*
  • The nearest cross street.
  • The distance and direction of the worksite and intersection (if no address is provided, cross street, distance, and direction are required.)
  • Marking instructions (specific instructions as to where the work is taking place).*
  • Township, range, section, and quarter section or gps coordinates of the worksite.